The recent growth of the e-commerce industry has transformed the global marketplace. The last-mile delivery process is the most critical prerequisite in ensuring customer loyalty to online stores.

The Three Trends that influence the growth of Last Mile Delivery are the shifting consumer expectations, the rapid technology advancement, and the new talent models.

E-commerce has grown significantly in the past decade, as new digital business models and smarter logistics concepts enable both instant and same-day deliveries (respectively growing 36% and 17% a year).